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I took the last flight from Bacolod to Manila on Jan 27, 2015, while waiting for my flight I did notice the lady who supposed to be in charge for luggage xray was busy with her phone instead of monitoring the xray. For 3 hours she spent more time on her phone than doing her job properly. Is our airport safe?????
Unfortunately, my maid did not allowed to enter nor attend to her flight.
I called Cebu Pacific Airline if I can re-book it or cancel it or refund it but I was forfeited already. Because of the "Piece of Paper" I've lost money.
I am writing this to the Administrators of Bacolod-Silay International Airport, especially to the guard on duty. Please be considerate & courteous and helpful to others, mostly to the people who don't know what to do in a place like this (Airport).
An incident happened today, June 9, 2014 around 12:30 to 2:00pm. My maid was scheduled for flight going to Manila via Cebu Pacific Airline. She arrived at the Bacolod-Silay Airport at 12:40pm with valid I.D. w/ photo, unfortunately she do not have a print copy of Cebu Pacific Itinerary & Official receipt (since I'm the one who made online booking & payment). She don't know how to use computer neither don't know where is the computer shop. I instructed her to write it in a clean paper the Confirmation no.; Transaction ID, Official Receipt and other details of her flight. When she showed it to the guard on duty at the entrance (airport), the guard told her that he need the computer print-out of the documents, my maid replied that she don't have & don't know how, she ask if she can talk to Cebu Pacific customer service to help her but the guard refused to that. I talked to my maid and ask her to give her phone to the Guard on duty so I can talk to him but he also refused and said "baka naloloko lang daw sya or ako". What is the purpose of this piece of papers when in fact the “Check-in counter” will produce the Original Plane Ticket. What if a Foreigner with the same problem, ano kaya ang gagawin ng Guard on Duty? Please help our kababayan?
Hi, I am a Singaporean and really like to know if there are plans for Bacolod Airport going international.
I have to fly to Bacolod about 4/5 times a year and presently have to transit at Manila or Cebu. In fact, Cebu Pacific Airlines has direct flight between Singapore and Iloilo since 2013. Bacolod being the top 10 cities in Philippines should have an international airport soon.
Pres Erap knew its importance and we had the advantage but we just let go of it , lousy local politicians made it difficult for it to happen because they think putting it in Silay spells doom to bacolod , such thinking is for unprogressive people, they never thought that someday Silay would be part of a metropolitan bacolod, and they let our rival city with their senator son make a good head start making it more difficult so the rest was history and made us second fiddle all the way to the end