re: Lost luggage
I was obliged to let my luggage loaded inside the aircraft of Kenya airways whereas l wanted to keep it with me as hand luggage as allowed on my ticket in business class. It was from Kigali to Paris with stop in Nairobia for transfer... l was surprised to have my luggage missing at my arrival this morning with no news on where it could be...the thing is that's the second times l have to do with a missing luggage with Kenya airways. I will be travelling tomorrow from Paris to Casablanca and urgently need my luggage
I've been told by Air France which l bought my ticket from that there is no news on where my luggage could be and that l should wait until they found it...
Please, with the reliable security systems in place at the airport of Kigali, it would help a lot if l could have any information proving that the luggage left Kigali in the plane KQ444 of 3rd December 2016.
Thanks
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