Comment "Rude and unorganized" on Lester B. Pearson International Airport, Canada

Very disappointed with the lack of customer service and the overall lack of organization. Nearly every employee we interacted with was argumentative and sharp with every response. This ranged from airline employees to security to people stationed at customs. The airport is a disaster. I understand there is a remodel effort underway, but the floors of the airport are disgusting. There is very little seating if you happen to be trapped for extended periods. There were at least uniformed airport "security" that sat around for several hours just socializing. They were loud and were loudly using foul language. Maybe management should hang out one night and see what goes on. I hate having to rant about something, but this was by far the worst airport I have ever encountered.

My comment about Lester B. Pearson International Airport

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