If you don't see your problem listed for Soekarno-Hatta International Airport, please report it here.
| Problem type | Details | Created | Status | Updated |
|---|---|---|---|---|
| Other | I was taken by wrong bus and think I was about to be kidnapped as a hostage tonight! I had to yell and open the door while the bus was moving |
2025-11-09 16:21:16 | open | 2025-11-09 16:22:48 |
| Other | I brought one, just one single lighter in my handbaggage! The guy at the security checkpoint just stole the lighter out of my baggage!!!! How should I be able to smoke cigarettes now?! And how can i be able to trust the Security anymore? Please explain the behaviour of your staff!!!! I am not okay with that and I am allowed to bring one lighter with! |
2025-04-07 17:32:43 | rejected | 2025-08-20 14:30:22 |
| Other | Staff at immigration booth was very aggressive and threatening. I feel unsafe, scared and would like to make an official complaint. |
2025-07-10 06:03:01 | rejected | 2025-08-20 14:09:00 |