Comment "CUSTOMER Service is Very bad at this airport." on Bacolod-Silay Airport, Philippines

Picture of secret_ly

CUSTOMER Service is Very bad at this airport.

Staff are not accommodating, They are also not calibrated on their rules and regulations.I hope they properly train their staff , Train them about good customer service , especially the staff ( the old guy ) who checks luggage xray - Very RUDE!!!!!. Also train them to treat people equally, they treat foreigners better than filipinos, parepareho lahat nagbabayad ng terminal fee niyo . Please be considerate & courteous and helpful to others, lalo na sa mga kapwa nila Pilipino na di alam ang gagawin sa airport or mga 1st timers . Ive been to other airports and customer service is good.

Sana may suggestion box or feedback box - or customer service survey sa airport na ito..

Log in to leave a comment