SIN (WSSS)

Singapore Changi Airport
Singapore, South East, Singapore

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Immigration nightmare

My wife and daughter decided to go on a 4 day holiday to Singapore while I was working away in Abu Dhabi.

After having a fantastic time of seeing all the sights, it was now time to fly back home. When they got to the airport, this is where their nightmare started.

My daughter went through immigration with no problem but my wife got datained. She was accused of travelling on false documents. She had her phone and other personal belongings confiscated and was locked in a room. She was not allowed to make a phone call.

I had a call from my daughter who was in tears telling me that Mom had been arrested by immigration and she no longer had contact with her. My daughter had been advised to travel on alone which she did.

My wife then faced 8 hours of interrogation during which time she missed her flight. She was accused of having a false passport and every time she tried to speak she was shouted at.

I have to add that Passports are almost impossible to fake as they all have an electronic chip so a false passport would be easily detected. It is a total mystery why these fabricated charges happened.

They told my wife that she will be free to go but first they escorted her to the ticket desk where she had to buy another air ticket for the last flight of that day. After she purchased the ticket, they escorted her back and locked her in the holding cell for another one and a half hours while they processed release papers.

She then left Singapore on that last flight.

My wife and daughter have both been left very traumatised by this experience and feel reluctant do do any more travelling.

I have since looked on the internet about Singapore immigration staff and the list of complaints against them is endless.

It is my opinion that the Singapore immigration officers are doing severe damage to Singapore's tourist industry.

Because of these crazy accusations, my wife missed her flight and then had to purchase another ticket. Surely it should have been the responsibility of the immigration officers to pay for this as it was their fault she missed her flight.

I have emailed Singapore immigration and discussed this with their Deputy Commander Ground Ops Colin Tan colin_tan@ica.gov.sg who has said that he needs my understanding about this but the questions he has not answered are as follows:

1 Why was my wife arrested on the way out of Singapore?

2 What on earth made you think her passport was fake?

3 Why was her embassy not informed?

4 Why was she not allowed to make a phone call?

5 Why did she have to pay for another flight when that was your responsibility?

We never intend to go back to Singapore and we strongly advise all tourists to stay away.

Thank you for taking the time to read

Brett Wilson

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get information

i have family that fly from hongkong to singapore at this mornming (20-04-2014) but i don know what plane that they use, i just want to know about can we get information about that?

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Best place ever

I've gotten soo much sucky sucky around this airport. I will not stop taking the flights that go here.

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AIRPORT CHANGED ???

Wowwww....How this airport has changed from my wonderful memories of it flying the RAF's AVRO Shackleton aircraft out of there from 1957 to 1960.......and the RAF's Handley Page MK4 (VIP) aircraft (the private aircraft of the British Commander-in-Chief Far East - Adm Sir David LUCE) from 1961 to 1964. THREE parallel runways now no less. What a wonderful airport now INDEED. Think the Control Tower is located just about where we used to take our young children swimming on 'Changi Beach'? See my website at: www dot G3LMO dot com

Rgds

Nev Cooper (Long since retired RAF (VIP) Master Aircrew).

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re: New terminal open

Reply to @david:

this is the best airport and airline i have been to.

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New terminal open

Terminal 3 opened on 9 January 2008. It has 28 gates, including eight designed to handle the Airbus A380:

http://news.yahoo.com/s/ap_travel/20080109/ap_tr_ge/travel_brief_singapore_new_terminal_1

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Simply the best

Arguably the best international airport in the world, ahead of Hong Kong then Sydney.

And I dare say home to the best airline in the world as well (SQ), which I believe is no coincidence !


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