Wed, 31 Jul 2019
at Lester B. Pearson International Airport,
This is a great airport for people living in/near the GTA, but it's an awful one for connections, because when it shuts down for a thunderstorm (etc), it takes hours to recover. I was connecting from Ottawa to Copenhagen, sat for a 3-hour ground hold in Ottawa, missed my connection in Toronto, stood in line for 2 hours waiting for the chronically-understaffed (and ironically-named) Air Canada courtesy counter, and had to fight hard to avoid being moved to a flight 48 hours later. When things go wrong at YYZ, they go wrong badly, and it takes the airport a long time to recover.
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