Airport comments for Gauteng, South Africa

Comments 51 to 100 of 178

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Accident Report available on SACAA web

Daar gaan nie 'n sekonde verby wat ek nie aan hom dink nie. Amper drie jaar sonder hom, voel soos 'n ewigheid.

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Delayed flight & Internet

I am absolutely shocked at how terrible Lanseria International Airport is. This is most definitely the last time I will be flying from this airport. My flight was changed to an hour later- not sure as to why because it was changed a month ago already. You book a flight to be somewhere at that time, they should t just be able to change the flight times. Sitting in Lanseria as we speak and my Internet cap has been reached within 20 min of writing emails. I am totally irritated!!!

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HUBCAPS / WHEELCAPS STOLEN

I parked my car in the lower basement at OR Tambo on 20th of October and returned from Cape Town on Sunday the 23rd of October. On my return found that my hubcaps were stolen!

I have paid for a service and included in that was a level of security. I have logged a case at the police station, went back within the same week to view the camera footage. It was no surprise conveniently enough when they told me the camera viewing my car have been out of order for a while now. In the first place could they not have told me this before I drove all the way to view this. However they could see on the camera that when I drove in my car had hubcaps and when I drove out there were no hubcaps. All the officer could tell me is that the case is now closed because there is no camera footage that proofs the hubcaps were stolen. The ACSA security just said they will inform management the camera needs to be replaced and in working order as this is now a hotspot. (My hubcaps weren't the only one's that was stolen on that day) I feel because their camera was not working it's no fault of mine. ACSA should then be responsible for this theft. It must be an inside job because they knew the camera is not working.

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very sad - International Transfer

I have been three times to O'Tambo airport within the past 2 weeks and with the exception of a 21 hour landing internationally and leaving internationally I have had negative experiences. There seems to be 6 or 7 desks but every time I had to go thru the international transfer it was manned by only 3 people and unfortunately with the introduction of fingerprint scan and picture taken it takes time so there is always chaos there. I am surprised how this has not been addressed to date and not sure this site is going to do anything about it.

People are missing flights, people are tired having to stand in line for a long time after getting off a long 16 hour flight only to get to their connecting flight. It makes little sense since we aren't leaving the airport. We are transferring.

Wish someone looked into this a bit more seriously...

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DEPARTMENT OF HOME AFFAIRS CUSTOMS

Since this is just a soundboard and no reply - listen to this one. Visitor come with Relative Visa issued in country of Origion - Customs Official at OR Tambo asks - Why is Visa issued abroad and not in South Africa - I tried to speak to official - I ask her name - she say its OFFICER - I ask kindly you name - "hey..hey..hey...you want to speak to me or not?" and handed the phone back. WTF? Home Affairs does mpy understand their own Immigration legislation?

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18 stations, 0ne working.

There are 18 stations at immigration for South African passport holders. Why is only one manned and operational?

Unacceptable

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Insane!

So this is a foreign visitor's first experience of South Africa.

Passport control for over 2 hours, standing, no food, no water, most people having not had the best night sleep on the plane.

Disgraceful. South Africa should be ashamed of its welcome.

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Immigration a joke

The Goverment is always saying they are creating employment. Well there there are twenty empty desks at ORT immigration and 300 customers. One hour to clear immigration is a minium. Fly via Durban or Cape Town if possible is my recommendation.

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Completely appalling

Passport control is slow as usual. I've been in a queue for almost TWO HOURS (and counting) just to get my passport stamped. No seating arrangements and no water provisions. This is ridiculous! I'm appalled. Why does no one do anything about this? It happens EVERY SINGLE TIME. No.

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RIDICULOUS

Never have I had such a bad experience in an international airport. Waited 2 hours in the immigration line just to get a stamp on my passport. There were hundreds of people waiting and only two booths open! When we finally got through we had to hunt for our bags because the carousel for our flight was long finished! I find it hard to believe that a large international airport like Or Tambo wouldn't be able to plan ahead for the amount of arrivals and put on more staff! Absolutely appalling!

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INHUMANE O R Tambo

Making people wait in a queue for three hours. ..no where to sit....no water....disgusting.

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O.R Tambo international airport customs

O.R tambo international airport immigration que is long again as usual with people taking almost more that two hours to come out into the arrivals hall.

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O.R Tambo international airport customs

Immigration today in O.R Tambo international airport seems to be a bit better today but still a long wait. Not as bad as yesterday waiting 2 & a half hours for guests to come out.

Bio-metirics still an issue causing delays & immigration need more staff.

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O.R Tambo international airport customs

Long que at immigration again with people & family's having to wait almost 3 hours just to get through to arrivals. Even the arrivals hall is packed with people because of the delay at immigration.

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Immigration at Arrival

Does anyone even read these comments and complaints? There are 46 immigration counters at the arrivals terminal. We arrived on the afternoon of 4th Sep and 4 or 5 planes must have arrived at the same time. The area was filled to capacity and overflowing. Yet there were less than 10 immigration officials manning the cubicles. Spent more than an hour on the que. So annoying!! Get more people!! Please!!

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(no subject)

With o the complaints about staff n their attitudes to travelers why is nothing being done. Its painful to see parents with babies standing over 1 hour in line at immigration. Babies r tired n irritated. Pipo missing their connections because there is no one to attend to them. I am an african n I feel so guilty to c my fellow brothers n sisters acting like we r still fighting 4 independence. Management kindly take a serious look at the situation at this airport before it is completely black listed n people lose their jobs

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Inbound immigration

As a international traveler I see many of the worlds immigration services and joburg inbound immigration are by far the worst I have ever seen . Very bad attitude. You are treated like a dog and the queuing system is so inefficient . Most days I'm left feeling disappointed and angry after clearing in to joburg. These officials think they are above the law.

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Immigration doing just great!

Incoming. July 29, Friday evening. In a rare gesture of thoughtfulness and hospitality, immigration has assigned 3 officers to process a handful of flights. After all, there are only 19 booths for foreigners. How kind! Done and dusted in less than 100 minutes which is exactly how long my flight lasted. Well done!

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Attitude

1230 Friday 22nd. Security lines packed... only 3 gates operating..... lazy men in blue jackets standing around finding this very amusing..... passengers are running late..... incompetent, useless staff that don't seem to care and have a disgusting attitude.... foreigners find this unbelievable..... unless!!!!!!!.... embarrassing to be a South African....

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O.R Tambo international airport customs

17:00 - Airport customs for the moment has temporarily stopped using the Biometrics as it is causing some serious delay. But is still a problem.

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JHB Customs

JHB O.R Tambo customs very, very slow today with long que's taking almost 3 hours for guests to come out at arrivals after collecting luggage.

Reason being because Biometrics is not function ing correctly & creating delays.

Delays sometimes also caused because lack of staff especially early in the mornings when their are only 3 custom officials.

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2 customs officials at counters

Disgraceful poor service, 2 customs officials at international departures with hundreds of people queuing about to miss flights. I hate you

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Rude male member of staff

Gate A12/13 23/6/16 @ 17:30 sitting waiting for my husband to return with some pain killers as I am very weak with good poisoning & get told to go out of the gate to have passport checked. Explained I was alone & couldn't carry the bags alone so was told when my husband comes back the passports can be checked. 2 mins later a guy comes over & says exactly the same thing. I tried to explain but he was rude, obnoxious & continually over talked me. He threatened to have me removed & told me I could easily carry the bags myself. After 5 minutes of his constant rudeness & talking at me he told me to leave the bags where they were & walk 50 feet to have my passport checked - which he could easily have done himself. What a horrible rude unpleasant member of your staff. He is a disgrace to your organisation.

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HANGAR RENTING

Good day, Is there hangar facilities available for a Bathawk and can one request to have own errected,please advise

Regards

Salmon Jacobs

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10 people and still nothing!?

Our boarding has been delayed by over 20 minites. Sa1017 to bloemfontein at gate e8.

NO ONE knows whats going on,no one can tell us when we will be boarding - theres a foreign guy here that said he does not respect the way the staff spoke to him and that took 10 people to sort out.

Useless

Ridiculous

Embarrassing

Pathetic

Waste and joke of a service

I can literally swear right now at the incompetence of these people!!!

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HARD DRIVE STOLEN OUT OF CHECK IN LUGGAGE

I am disgusted by the fact that my property was stolen right out of my locked luggage. I flew on the 02/05/16 from Johannesburg to Cape town on mango flight JE123 at 5:55 this morning. After landing and checking my luggage i found that my lock had been removed and my hard drive taken from the bag. To say that this is the worst experience i have had , is an understatement. I feel that as a passenger my right to a safe flight and to not have any items stolen from checked in luggage has been violated. For goodness sake my bag was locked and the lock was removed by one of your personal , is this what we as passengers can expect from your airports staff!!!! i am disgusted and request that this situation be rectified immediately or i will be taking this further.

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re: complaint about immigration officials

Travelling through Oliver Tambo in December was a bitter experience. What is going on? on the 3rd December 18.00hrs.

We were a family of 5 travelling with friends who were connecting onto the BA to London . Our flight was delayed and we had 40 minutes to get through transit( why we need our passports stamped I will never understand) and collect our boarding passes from the ticket offices before proceeding to the security check. I ran to the front of the queue and received permission for the gentleman in front of the queue explaining my situation. He was most kind and let us go through - On arriving at the desk I was scorned and laughed at by a lady immigration official who told me to get to the back of the queue. Once again I showed her the ticket and explained our situation. She shouted and told us all to proceed to the back. I was determined to get some assistance and requested that she please assist us. A neighboring official abruptly got out of his cubicle aggressively stormed toward us and Screamed and shouted at us as if wee had committed a crime. He said - "GET TO THE BACK OF THE QUEUE - DONT THINK THAT BECAUSE YOU DO THAT IN YOUR COUNTRY YOU CAN DO THAT HERE!" I was completely stunned - An Australian lady in the queue and an elderly Nigerian gentleman called and asked us please to go in front of them as they too were embarrassed at the way this officer was treating us. If this is the welcome into South Africa as a transit point - i shudder to think what its like when you are entering - Surely it is common sense to have a fast track or lane for business class travellers or under an hour connection queue without having to beg and be humiliated. Disgusted.

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Think about the passagers.

We have now been sitting on a plane at OR Tambo for 50min because of bad weather - which is definately not the airports fault. However, when we are told that we are nr 13 in line to take off (after 50min), my question is "Why did you not give the flight a delayed status and leave us in the airport building where we would at least be comfortable and could get something to eat". Your conveniance when it comes to staying on schedule should not be put above your customers wellbeing. Sitting on a plane for an extra hour - means the Cape Town flight is now 3 hours long!!!!!!

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Employment

Looking for aircraft maintenance post.I have 9 years experience as an aircraft technician, please call me on 0722610978 or email nlambane@yahoo.com. name is Larry

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flight information

When the status of a flight is "landed / delayed", what does it mean?

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Airport Announcements

I am the airport from 5pm (my flight is at 7) .... Just need to mention how totally embarrassing it is to be a South African as the announcements being made are in very bad accents - unclear, and one can barely hear what is being said. In addition the announcer either shouts over the PA system or two announcements are made simultaneously. I can barely understand what is being said & doubt whether any foreigners will be able to understand.

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Employement

My name is Chantelle Engelbrecht, I am 21 years old, and my dream has always been to work in the aviation field! I have a great interest in ANY employment offered at Wonderboom Airport, and then work myself up from there. You are welcome to contact me : 082 495 2592 or aengelbrecht@rocketmail.com Thank you ;-)

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delayed flights

I see the Arrival time and DELAYED is shown but NO aprox time of Delays????

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Training and development

Hi

Im Zanele Carol Mabena a 26 year female looking for a job in the training and development department, please feel free to contact me on 0785310399 if there's any vacancy available, looking forward to hearing from you .

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Book in

How long before the time does one have to be at the airport for an international flight?

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FABB Correction

Nice quiet airfield. Takeoff to SSE advised and landing to NNW advised where possible due to residential area to North of airfield with no suitable emergency landing areas. Avgas available.

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FABB

Nice quiet airfield. Takeoff to SSW advised and landing to NNW advised where possible due to residential area to North of airfield with no suitable emergency landing areas. Avgas available.

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Waiting at OR Tambo Airport

I am travelling from Cape Town to JHB and have to wait quite a long time for my flight to Malawi, is there a facility at the airport where I can wait for a few hours?

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tracking down someone

hi, is it possible to track down someone I was sitting next to?

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Website is useless

What is the point of simply listing all the flights coming in without providing any search facilities. I am trying to find out if there is a flight coming in from the DRC today and I have to scroll through endless lists. Surely it would be very simple to add a few search criteria such as departure airport, local or international, airline etc.

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People behavior towards airport peronal

Who it may concern

I was at OR Tambo airport for a flight to Maputo and what catching my eye is how the airport personal has to deal with everyday nonsense of passengers, passengers get angry with airport personal because the idiots don’t lessen when their names are called because they delaying the aircraft or they don’t read there information on their boarding pass nor there tickets.

From that I board my ticket all the necessary information is on there were to go, how mush bags are allowed and even their weight is specified.

We was in line for a flight to Maputo the other day and as usual the airport was very busy, I’ve standing there and watch people’s behavior and lessening to remarks what people have to say towards airport personal is hard to believe. Just before our boarding time our company called and inform us not to board because of something out of there control.

Our luggage was already checked in and now to get it back was what’s amassing me how well the airport personal behaved and responded when inform them that we are not boarding were to go and claim our luggage back… very quick and friendly. While collecting our luggage a very angry passenger also comes to collect her bags and stated that she were treated unfair… this is totally nonsense. I was there and hear the airport personal calling her numerous times because she was delaying the flight… good luck to you women and with some wake up pills you probably catch your flight next time. My feel really goes out to the airport personal for what they have to deal with every day.

Sincerely Yours

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Thank You

Hi. This site was really helpful. Thank you so much for providing this info.

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Panorama Airfield

At Panorama Airfield with both helicopter and fixed wing pilots that have a passion for flying and training new pilots on both helicopters and fixed wing aircrafts. "We love to fly and teach"

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help me please

ppl.need study with your school how much forppl.cpl.IR please contact me mb in Egypt00201096363728

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help

My son whom is in Grade 11 has a school assisgnment which needs to be completed during the upcoming school holidays. The assisgnment is to find work in his envisioned career path and enter the career environment in a "hands on" situation for one week, so that he can gain insight into the realities and demands of the world in work. His dream is to be a pilot when he finishes school.

The employer would not need to renumerate him, but will be required to provide the school with a written report regarding his behaviour and progress.

Could you please assist him with a position which will be invaluable to me child in preparing him for his future.

Please contact me on 0799335995 or on email naomi.campbell@fnb.co.za.

Thanking you sincerely,

Naomi Campbell

Could you please assist him

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Ladies Toilets

There was a cleaner at the ladies toilet who was simply waiting for weary passengers and was insisting we pay her some cash for cleaning the toilets.

I did not see any notice to that effect. I have traveled several times in and out of OR Tambo Airport but never experienced this demand.

What next ? do we have to pay for a toilet roll before entering the toilet ?

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FLIGHT OPERATIONS/CABIN CREW MEMBER

Good day

My name is Charmaine.

I am looking for a job in Flight Operations, Hostess or any aviation related job. Please contact me and I will send my CV.

Charmaine Smith

079 690 7165/084 627 8425

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flight times

May I make a suggestion. Please use 24 hour time reference. If only for one reason: there are 24 hours in a day and not 2 x 12 hours. I am looking at your arrival times for today for instance. You refer to flights landing at 12.55 pm and the next flight after that is 1.00pm which goes to prove that you are even confused yourselves! after 12h00 should be 13h00, 14h00 etc because there is no way that anyone can be confused by this. Do you even know what pm and am stands for? it is latin and I am sure that not one of you can speak this language. Most Italians can not even speak it. Lastly, there is a very good reason why armies world wide use 24 hours a day time reference.

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Delay in MN 460

Any reason for the delay in flight MN 460? Coz kulula is not saying anything? Wtfs

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Aircraft Down at Wonderboom

It's of great sadness that I read in today's Beeld 29 Jan 2014 of the tragic accident in which Piet Smit fellow aviator and owner of Aviators Paradise died in a plane crash shortly after take off at Wonderboom airport. My sincere condolences to his family and friends. R.I.P.