Thu, 11 Aug 2011
at Beatrice Municipal Airport,
I spent some time in Beatrice on business. Friendliest FBO staff I've ever seen. I landed in 2010 during the summer heat wave, and I was literally dead on my feet after 8 hours in a 100+ degree plane. The woman working at the FBO told me to go inside and get some free ice water and she would refuel my airplane (at the self service pump) and find me a place to stay overnight. They charged me fuel at the self-service rate, even though they put the fuel in for me. I've been back a few times and every time Beatrice is always as friendly as it was the first time.
Wed, 03 Aug 2011
at Ames Municipal Airport,
I was very disappointed with Hap's. You would think for an airport that size and an FBO that has been operating since 1946(or whatever the sign said) they would have better service. I landed here two times, once for fuel and lunch, and the second to stay overnight. Neither time did an employee bother to clean my windscreen. When I landed to overnight, a line guy met me on the ramp to ask about fuel and parking. I was unloading my bags as he drove away in the golf cart. A pilot that landed in a jet and parked next to my 172 offered to help me with my bags since I was alone and had three bags to carry.
I hope for Hap's sake a better service FBO doesn't start up at Ames, because they would lose business with any competition whatsoever.