Airport comments for South Africa

Comments 126 to 175 of 419

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Accident Report available on SACAA web

Daar gaan nie 'n sekonde verby wat ek nie aan hom dink nie. Amper drie jaar sonder hom, voel soos 'n ewigheid.

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Highway Airfiels

Great runway

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Delayed flight & Internet

I am absolutely shocked at how terrible Lanseria International Airport is. This is most definitely the last time I will be flying from this airport. My flight was changed to an hour later- not sure as to why because it was changed a month ago already. You book a flight to be somewhere at that time, they should t just be able to change the flight times. Sitting in Lanseria as we speak and my Internet cap has been reached within 20 min of writing emails. I am totally irritated!!!

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HUBCAPS / WHEELCAPS STOLEN

I parked my car in the lower basement at OR Tambo on 20th of October and returned from Cape Town on Sunday the 23rd of October. On my return found that my hubcaps were stolen!

I have paid for a service and included in that was a level of security. I have logged a case at the police station, went back within the same week to view the camera footage. It was no surprise conveniently enough when they told me the camera viewing my car have been out of order for a while now. In the first place could they not have told me this before I drove all the way to view this. However they could see on the camera that when I drove in my car had hubcaps and when I drove out there were no hubcaps. All the officer could tell me is that the case is now closed because there is no camera footage that proofs the hubcaps were stolen. The ACSA security just said they will inform management the camera needs to be replaced and in working order as this is now a hotspot. (My hubcaps weren't the only one's that was stolen on that day) I feel because their camera was not working it's no fault of mine. ACSA should then be responsible for this theft. It must be an inside job because they knew the camera is not working.

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very sad - International Transfer

I have been three times to O'Tambo airport within the past 2 weeks and with the exception of a 21 hour landing internationally and leaving internationally I have had negative experiences. There seems to be 6 or 7 desks but every time I had to go thru the international transfer it was manned by only 3 people and unfortunately with the introduction of fingerprint scan and picture taken it takes time so there is always chaos there. I am surprised how this has not been addressed to date and not sure this site is going to do anything about it.

People are missing flights, people are tired having to stand in line for a long time after getting off a long 16 hour flight only to get to their connecting flight. It makes little sense since we aren't leaving the airport. We are transferring.

Wish someone looked into this a bit more seriously...

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DEPARTMENT OF HOME AFFAIRS CUSTOMS

Since this is just a soundboard and no reply - listen to this one. Visitor come with Relative Visa issued in country of Origion - Customs Official at OR Tambo asks - Why is Visa issued abroad and not in South Africa - I tried to speak to official - I ask her name - she say its OFFICER - I ask kindly you name - "hey..hey..hey...you want to speak to me or not?" and handed the phone back. WTF? Home Affairs does mpy understand their own Immigration legislation?

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18 stations, 0ne working.

There are 18 stations at immigration for South African passport holders. Why is only one manned and operational?

Unacceptable

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Flight

Hi please tell me do you have flights to wonderboom airport pretoria?

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Insane!

So this is a foreign visitor's first experience of South Africa.

Passport control for over 2 hours, standing, no food, no water, most people having not had the best night sleep on the plane.

Disgraceful. South Africa should be ashamed of its welcome.

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Immigration a joke

The Goverment is always saying they are creating employment. Well there there are twenty empty desks at ORT immigration and 300 customers. One hour to clear immigration is a minium. Fly via Durban or Cape Town if possible is my recommendation.

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Completely appalling

Passport control is slow as usual. I've been in a queue for almost TWO HOURS (and counting) just to get my passport stamped. No seating arrangements and no water provisions. This is ridiculous! I'm appalled. Why does no one do anything about this? It happens EVERY SINGLE TIME. No.

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RIDICULOUS

Never have I had such a bad experience in an international airport. Waited 2 hours in the immigration line just to get a stamp on my passport. There were hundreds of people waiting and only two booths open! When we finally got through we had to hunt for our bags because the carousel for our flight was long finished! I find it hard to believe that a large international airport like Or Tambo wouldn't be able to plan ahead for the amount of arrivals and put on more staff! Absolutely appalling!

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INHUMANE O R Tambo

Making people wait in a queue for three hours. ..no where to sit....no water....disgusting.

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O.R Tambo international airport customs

O.R tambo international airport immigration que is long again as usual with people taking almost more that two hours to come out into the arrivals hall.

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Avgas available?

Hi,

Can anyone tell me if it's possible to purchase a gas in Grahamstown. If not, what is the best way of arranging fuel there. Is there hanger space for a C182 available for 2017?

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High Altitude Balloon Launch Request

Dear Sir/Madam

I would like to launch a high altitude balloon from the airfield as part of a school outreach programme. Do you have contact details of someone I could discuss this with?

Best

Gavin Paterson

gavin.paterson@yellobric.com

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O.R Tambo international airport customs

Immigration today in O.R Tambo international airport seems to be a bit better today but still a long wait. Not as bad as yesterday waiting 2 & a half hours for guests to come out.

Bio-metirics still an issue causing delays & immigration need more staff.

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O.R Tambo international airport customs

Long que at immigration again with people & family's having to wait almost 3 hours just to get through to arrivals. Even the arrivals hall is packed with people because of the delay at immigration.

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Immigration at Arrival

Does anyone even read these comments and complaints? There are 46 immigration counters at the arrivals terminal. We arrived on the afternoon of 4th Sep and 4 or 5 planes must have arrived at the same time. The area was filled to capacity and overflowing. Yet there were less than 10 immigration officials manning the cubicles. Spent more than an hour on the que. So annoying!! Get more people!! Please!!

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(no subject)

With o the complaints about staff n their attitudes to travelers why is nothing being done. Its painful to see parents with babies standing over 1 hour in line at immigration. Babies r tired n irritated. Pipo missing their connections because there is no one to attend to them. I am an african n I feel so guilty to c my fellow brothers n sisters acting like we r still fighting 4 independence. Management kindly take a serious look at the situation at this airport before it is completely black listed n people lose their jobs

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No Airlines land at Port St Johns

No Airlines land at Port St Johns, only charter

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Inbound immigration

As a international traveler I see many of the worlds immigration services and joburg inbound immigration are by far the worst I have ever seen . Very bad attitude. You are treated like a dog and the queuing system is so inefficient . Most days I'm left feeling disappointed and angry after clearing in to joburg. These officials think they are above the law.

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Immigration doing just great!

Incoming. July 29, Friday evening. In a rare gesture of thoughtfulness and hospitality, immigration has assigned 3 officers to process a handful of flights. After all, there are only 19 booths for foreigners. How kind! Done and dusted in less than 100 minutes which is exactly how long my flight lasted. Well done!

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Attitude

1230 Friday 22nd. Security lines packed... only 3 gates operating..... lazy men in blue jackets standing around finding this very amusing..... passengers are running late..... incompetent, useless staff that don't seem to care and have a disgusting attitude.... foreigners find this unbelievable..... unless!!!!!!!.... embarrassing to be a South African....

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O.R Tambo international airport customs

17:00 - Airport customs for the moment has temporarily stopped using the Biometrics as it is causing some serious delay. But is still a problem.

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JHB Customs

JHB O.R Tambo customs very, very slow today with long que's taking almost 3 hours for guests to come out at arrivals after collecting luggage.

Reason being because Biometrics is not function ing correctly & creating delays.

Delays sometimes also caused because lack of staff especially early in the mornings when their are only 3 custom officials.

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Good site

Thanks

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@ anonymous flyer

Please visit http://www.mosselbayaero.com/wcontact.php

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2 customs officials at counters

Disgraceful poor service, 2 customs officials at international departures with hundreds of people queuing about to miss flights. I hate you

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IS THERE CAN AIRPORT IN GIYANI (GIY)

I want to fly form Pretoria to Giyani

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FALL

Welcome all Aviators to Lydenburg. My name is Louis van Rhyn 082 550 8832.We are a couple of aviators who maintains the Lydenburg Airfield . We will shortly have a Lease agreement in place which will make it possible to charge small landing fees The Fees will be payable in an Honesty Box R 30.00 per aircraft and R 30.00 per night. We dont have any security, but you are welcome to arrange should you need any assitance please feel free to contact me. All Funds are used to cut the grass, replace windsocks and maintaining the fence, to try and keep the cattle from the Runway. Safe Flying. Cheers.

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Rude male member of staff

Gate A12/13 23/6/16 @ 17:30 sitting waiting for my husband to return with some pain killers as I am very weak with good poisoning & get told to go out of the gate to have passport checked. Explained I was alone & couldn't carry the bags alone so was told when my husband comes back the passports can be checked. 2 mins later a guy comes over & says exactly the same thing. I tried to explain but he was rude, obnoxious & continually over talked me. He threatened to have me removed & told me I could easily carry the bags myself. After 5 minutes of his constant rudeness & talking at me he told me to leave the bags where they were & walk 50 feet to have my passport checked - which he could easily have done himself. What a horrible rude unpleasant member of your staff. He is a disgrace to your organisation.

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(no subject)

Good Morning

I would like to know which airline to book with / airport to fly from Johannesburg to Port St Johns please?

Thanks

Megan

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HANGAR RENTING

Good day, Is there hangar facilities available for a Bathawk and can one request to have own errected,please advise

Regards

Salmon Jacobs

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Runwat

Some work done on the runway.

Please land on the grass on the western side of the excavated part.

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10 people and still nothing!?

Our boarding has been delayed by over 20 minites. Sa1017 to bloemfontein at gate e8.

NO ONE knows whats going on,no one can tell us when we will be boarding - theres a foreign guy here that said he does not respect the way the staff spoke to him and that took 10 people to sort out.

Useless

Ridiculous

Embarrassing

Pathetic

Waste and joke of a service

I can literally swear right now at the incompetence of these people!!!

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(no subject)

According to my findings ICAO-designator FAMY is now Mazzepa Bay at 32°28'19"S 028°39'02"E and Malmesbury is closed.

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HARD DRIVE STOLEN OUT OF CHECK IN LUGGAGE

I am disgusted by the fact that my property was stolen right out of my locked luggage. I flew on the 02/05/16 from Johannesburg to Cape town on mango flight JE123 at 5:55 this morning. After landing and checking my luggage i found that my lock had been removed and my hard drive taken from the bag. To say that this is the worst experience i have had , is an understatement. I feel that as a passenger my right to a safe flight and to not have any items stolen from checked in luggage has been violated. For goodness sake my bag was locked and the lock was removed by one of your personal , is this what we as passengers can expect from your airports staff!!!! i am disgusted and request that this situation be rectified immediately or i will be taking this further.

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(no subject)

Hi all

I have taken over the operation of FADS (De Doorns) private airstrip. I extended the runway to 1000m and 20m wide. Please contact me beforehand for use of the airstrip.

Regards,

Stephan Rossouw

stephan@mooigezicht.co.za

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car hire

i need a car from airport to mokopane mine and back from7-11 tommorow

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re: complaint about immigration officials

Travelling through Oliver Tambo in December was a bitter experience. What is going on? on the 3rd December 18.00hrs.

We were a family of 5 travelling with friends who were connecting onto the BA to London . Our flight was delayed and we had 40 minutes to get through transit( why we need our passports stamped I will never understand) and collect our boarding passes from the ticket offices before proceeding to the security check. I ran to the front of the queue and received permission for the gentleman in front of the queue explaining my situation. He was most kind and let us go through - On arriving at the desk I was scorned and laughed at by a lady immigration official who told me to get to the back of the queue. Once again I showed her the ticket and explained our situation. She shouted and told us all to proceed to the back. I was determined to get some assistance and requested that she please assist us. A neighboring official abruptly got out of his cubicle aggressively stormed toward us and Screamed and shouted at us as if wee had committed a crime. He said - "GET TO THE BACK OF THE QUEUE - DONT THINK THAT BECAUSE YOU DO THAT IN YOUR COUNTRY YOU CAN DO THAT HERE!" I was completely stunned - An Australian lady in the queue and an elderly Nigerian gentleman called and asked us please to go in front of them as they too were embarrassed at the way this officer was treating us. If this is the welcome into South Africa as a transit point - i shudder to think what its like when you are entering - Surely it is common sense to have a fast track or lane for business class travellers or under an hour connection queue without having to beg and be humiliated. Disgusted.

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Think about the passagers.

We have now been sitting on a plane at OR Tambo for 50min because of bad weather - which is definately not the airports fault. However, when we are told that we are nr 13 in line to take off (after 50min), my question is "Why did you not give the flight a delayed status and leave us in the airport building where we would at least be comfortable and could get something to eat". Your conveniance when it comes to staying on schedule should not be put above your customers wellbeing. Sitting on a plane for an extra hour - means the Cape Town flight is now 3 hours long!!!!!!

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Employment

Looking for aircraft maintenance post.I have 9 years experience as an aircraft technician, please call me on 0722610978 or email nlambane@yahoo.com. name is Larry

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flight information

When the status of a flight is "landed / delayed", what does it mean?

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A must!

Indeed! Nice infrastructure n cool people! Good place to practice crosswind landings.

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Airport Announcements

I am the airport from 5pm (my flight is at 7) .... Just need to mention how totally embarrassing it is to be a South African as the announcements being made are in very bad accents - unclear, and one can barely hear what is being said. In addition the announcer either shouts over the PA system or two announcements are made simultaneously. I can barely understand what is being said & doubt whether any foreigners will be able to understand.

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Employement

My name is Chantelle Engelbrecht, I am 21 years old, and my dream has always been to work in the aviation field! I have a great interest in ANY employment offered at Wonderboom Airport, and then work myself up from there. You are welcome to contact me : 082 495 2592 or aengelbrecht@rocketmail.com Thank you ;-)

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delayed flights

I see the Arrival time and DELAYED is shown but NO aprox time of Delays????

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Training and development

Hi

Im Zanele Carol Mabena a 26 year female looking for a job in the training and development department, please feel free to contact me on 0785310399 if there's any vacancy available, looking forward to hearing from you .

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Book in

How long before the time does one have to be at the airport for an international flight?